We supply these as slatted panels for decorative use only. They are pre-attached into panels with cross battens.
We can supply RHS in loose lengths however we do not have any fixing systems or details to offer with this and are generally not as competitive as other companies who do this kind of loose length work.
Any partitions installer can install our products with ease, as most commonly they fix to standard partitions and linings framing. We also supply fixing instructions, and with most projects, we also supply layout shop drawings. The installing party can contact directly the Project manager from Supawood who has been the contact for the installer since placing the order and they can discuss the details or any concerns that they may have at the time.
No we don’t keep stock of any product as they are all made to order however we have the availability to reduce our standard lead times for almost all products and finishes, so ensure that you discuss these options and details with your sales consultant at the time before placing an order.
Supawood do not source or sell any of the shelf products. Every project is made especially to order. See response for “Do we have stock available?”
No we do not. We are able to supply you with a range of samples sent directly to you and we can also look through our completed projects list and advise of jobs that are similar to yours that you can observe if they have public access.
All our sales consultants can speak with you over the phone or email for any location however if you do wish to have a face to face visit we have our nation specifications manager Richard who can be booked for such meetings or for video conferences (keeping in mind Covid restrictions)
Group numbers, also known as fire Group Numbers, are a requirement of the BCA/NCC 2019, for all internal linings of commercial buildings in Australia. Read more about the requirements here: What Fire Group Number Do I Need and contact our team if you require any further assistance applying this to your own project: www.supawood.com.au/contact/
Our quotes can have a higher dollar value than most of our competitors, however, considering what is included, it is arguable that Supawood isn’t more ‘expensive’. To read more about what our services include, factoring also the cost of risk and quality, view our blog: Is Supawood Too Expensive?
Since May 2019, the revised test standard for NCC 2019, C1.10, regarding the fire rating on internal linings or materials, has been confusing many. Read an extended answer to this question in our blog here: Is Supawood Too Expensive?
Supawood don’t offer install, however we do have an extensive range of recommended and experienced installers. Their experience is based on successfully delivered Supawood project Australia wide. Read more here: Do Supawood Install
Supawood is a privately owned company, and manufactures all products, for all projects, in Bathurst NSW, Australia. Watch the video to further answer your questions: Is Supawood Australian Made?
Non-combustible materials are defined by the BCA as products that are not deemed combustible as determined by AS 1530.1 – Combustibility Tests for Materials. Read an extended explanation on these standards here: What Is Considered A Non Combustible Wall
Considering factors such as materials included, size of project, project type, project compliance needs and fire requirements, the answer to this question varies. Considering and keeping in mind that these factors can sway the answer, around 2-6 weeks should be allowed for a typical Supawood product system. Read a more detailed explanation here: How Long Should I Allow For My Feature Linings
We recommend multiplying our budget pricing in AUD by 1.1 for budget purposes.
For sea freight, add 10% to our budget pricing. For air freight, add 20% to our budget pricing.
We have a number of New Zealand fire test certificates. SEE HERE. More will be added shortly.
Note that fire test certificates are only required if fire groups 1- S, 1, 2-S and 2 are applicable.
Most of our panels systems can be screw fixed to normal seismic approved framing, such as Rondo ceiling systems.
GST is not charged by the Australian government, but it is charged by the New Zealand government in the normal way when goods arrive into New Zealand.
To proceed with a valid Supawood quote we accept any form of written confirmation. This can be a purchase order, signed quote or email confirmation. Supawood will respond with an order confirmation as acceptance of the order.
All projects require a minimum deposit payment of 10% of the project value. For projects less than $20,000 the balance is due before despatch.
All other projects can pay the balance before despatch or apply for a credit account. If approved the balance payment will be 30 days EOM.
Yes, we can hold the quoted rates based on the following conditions -
• Excludes all aluminium products, contact Supawood salesperson to discuss
• Minimum 10% deposit payment received; rates not held until payment received
• Quote date within 60 days of date of order
• Minimum order value of $20,000
Please contact Supawood sales team to discuss